permanently Delete individual account

Hi ​@JamesR, 

Welcome to Box Community, and we’re glad to assist! 

We can’t expedite the individual user’s account deletion. 

Note that you could still join the corporate Box account without the need to delete your individual account. To do so, please reach out to your Box Admin and we’ve listed down the complete steps. 

Prerequisite

To add managed users, you must be:

• An Admin
• A Co-Admin with the Manage users permission enabled
• A Group Admin

To add one or more managed users manually:

1. Go to Admin Console > Users and Groups.
2. Click the Managed Users tab.
3. Click Add Users () and then click Add Users Manually.
4. Enter the managed user's name and email address. 
5. Optionally select Groups for the user to be a member of and Folders for the user to have access to.
6. Optionally hover over a user row and click the gear icon () to configure other user settings for that new user or click  and then click Select User Settings for All Rows to configure other user settings for all new users. See the Managed Users Tab section of Users & Groups Settings for details.
7. Optionally click Add User to add a row to the table. Then repeat steps 4 through 6 for each user.
8. Click Save.

Once you create the user, you can additionally configure the user account.

After receiving the initial error message "1 user failed to be added", ignore the error message and press the Save button again. Saving a second time will begin the invitation process.

This will send the user an email invite as well as a message in their Box account that they've been invited to join your Box enterprise account. Once the user accepts the invite they will be rolled into the enterprise.

1. Web Application Pop-up:
   
    
2. Email Invitation:
   

For reference, please see these useful articles: 

Adding Managed Users

“1 user failed to be added” Message When Adding Managed User

Hope it helps, and please let us know if you have questions.