Skip to main content
Question

Periodic callout exception with box API

  • May 27, 2025
  • 1 reply
  • 13 views

Forum|alt.badge.img

System.HttpRequest[Endpoint=https://api.box.com/2.0/files/####/, Method=GET when calling above api we are getting this error.


System.CalloutException: arraycopy: last source index 32 out of bounds for byte[31]

 

We seem to be getting this error periodically at random intervals. I removed the number in the endpoint and replaced it with #### for the sake of this post. 

1 reply

Forum|alt.badge.img
  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Hannah,

Welcome to the Box Community!

A Box Software Developer may address your query most effectively. It would be preferable for you to post your question on our new community website: https://community.box.com/.

Thanks for posting!