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Pending Reauthorization

  • May 22, 2025
  • 3 replies
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My app's authorization status is stuck at "Pending Reauthorization", I am not sure whose approval is required? I am the admin of this app and I did not receive any notification for approval. Could you please help?BOX__6PkgIVn_Tg-0CcYJK2cjFA.png

    3 replies

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    Hello Abhishek, 

    This is referring to approval by your Enterprise's Primary Admin. Are you familiar with who this is? 

    Best, 

    Kourtney

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    Hi Kourtney,

    Thanks for responding. Unfortunately I am not sure who is the primary admin for our enterprise, is there a way to find out? Also if this is not approved then will I not be able to use the APIs? e.g. will I be able to get the JWT access token using non SDK method?

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    Also could you please help me with some documentation on how to use these APIs using Oracle PLSQL? e.g. if I want to follow the process mentioned in https://developer.box.com/guides/authentication/jwt/without-sdk/#section-step-5-construct-the-oauth2-request using PLSQL?

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