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Question

PDF not supported / Download not possible

  • May 27, 2025
  • 1 reply
  • 9 views

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When clicking the download button nothing happens, also there are no options on the PDFs when clicking into each one of them individually.

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Lars, 

Welcome to Box Community and glad to assist!

Are you having trouble in both preview and download? If so, please attach a screenshot of your error if there's any. 

We'd love to further assist!