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Question

Payment won't process

  • May 23, 2025
  • 4 replies
  • 55 views

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I have tried several times, double checked the details, and tried two different credit cards, but my payment won't process. I keep getting an error message.
I'm located in Canada. This is very urgent. 
Can I have someone help me. 

4 replies

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Hi Antoine, 

Welcome to Box Community and glad to assist! 

To assist with your payment/upgrade inquiries, please chat with our Sales team(https://www.box.com/pricing).

Thanks for posting! 


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Hello. I need help

 


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I have tried several times, double checked the details, and tried two different credit cards, but my payment won't process


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This thing isn't working... Nobody answers, there no email to write and contact. Unbelievable