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Question

payment with visa

  • May 23, 2025
  • 1 reply
  • 2 views

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Dear box team

Apparently you have challenges with visa. The team tried to call me but I never received any calls or missed calls from the support. I have doubt now from this issue and im afraid to have fishing emails

can you please clarify what is not working and how to proceed with my visa

1 reply

Forum|alt.badge.img

Hi Valérie, 

Welcome to box Community and glad to help! 

You may reach out to our Billing folks to assist with your payment issues and please open a ticket here

Thanks for posting!