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Question

Payment is not Processing

  • May 23, 2025
  • 1 reply
  • 36 views

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We were unable to process your payment information. Please double-check that all fields are filled out correctly and try again, or visit support.box.com for further assistance.

1 reply

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Hi Chirag, 

Welcome to Box Community and glad to assist! 

Looks like you're currently working with our Billing team regarding your payment issue. Our team's closely working to fully address your issue and please keep an eye to your email. 

Thanks for posting!