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Question

Payment Declined

  • May 22, 2025
  • 1 reply
  • 4 views

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I’m trying to have my credit card charged but I can’t find anywhere we’re I can do that.

1 reply

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Hi,

Welcome to the Box Community! 
 
I'm sorry to hear about the trouble with the payment. This will require our Billing Team to work directly with you at billing@box.com or call 0808 189 0504.
 
 
Best,