Payment Declined

Question

I’m trying to have my credit card charged but I can’t find anywhere we’re I can do that.

community-manager · Answer

Hi,Welcome to the Box Community!I'm sorry to hear about the trouble with the payment. This will require our Billing Team to work directly with you at billing@box.com or call 0808 189 0504.You may want to check this article from our Box Product Support about payment and updating your credit card.https://support.box.com/hc/en-us/articles/360044193453-Payment-Methods-Accepted-by-Boxhttps://support.box.com/hc/en-us/articles/360043694254-Updating-your-Credit-Card-InformationBest,

Sign up

Community access is available only with a Box Account.

Sign in to the Box Community

Community access is available only with a Box Account.