Question
Payment Declined
I’m trying to have my credit card charged but I can’t find anywhere we’re I can do that.
Hi,
Welcome to the Box Community!
I'm sorry to hear about the trouble with the payment. This will require our Billing Team to work directly with you at billing@box.com or call 0808 189 0504.
You may want to check this article from our Box Product Support about payment and updating your credit card.
Best,
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