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Payment

  • May 23, 2025
  • 1 reply
  • 58 views

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Dear Mr. on Mrs,

 

we have a invoice open, because our credit card details has changed. i updated them, but the payment doesn't seem to be automatic. How can i pay it?

Thank you. 

 

Kind regards, Andy

1 reply

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Hi Andy,

Welcome to the Box Community! I'm happy to help.

This would be best addressed by our Billing Team at billing@box.com or call 0808 189 0504.

You may want to check this article from our Box Product Support about "Payment Methods Accepted by Box".

https://support.box.com/hc/en-us/articles/360043694254-Updating-your-Credit-Card-Information

https://support.box.com/hc/en-us/articles/360044193453-Payment-Methods-Accepted-by-Box

Best,