Pay My Plan Problem

Hi Serdar,

Welcome to the Box Community! I'm happy to help.

Please send an email to billing@box.com and one our billing representatives will reach out to you to help look in this or call 0808 189 0504 our Billing Team to work directly with you.

You may want to check this article from our Box Product Support about "Payment Methods Accepted by Box".

https://support.box.com/hc/en-us/articles/360043694254-Updating-your-Credit-Card-Information

https://support.box.com/hc/en-us/articles/360044193453-Payment-Methods-Accepted-by-Box

Best,