Question

Pay invoice

I upgraded my account and expected my credit card on file to be charged but I was invoiced. I can't find how to pay an invoice. please advise.

Hi Rachel,

Welcome to Box Community and glad to help!

Please reach out to our Billing team for assistance, you can reach out to them through billing@box.com.

Thanks for posting!

How comes there is no simple answer to that common problem?
I also see no access to my subscriptions and bills!

There is no info on this. Very frustrating.

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