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Question

Pay invoice

  • May 23, 2025
  • 2 replies
  • 35 views

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I need support . I tried to update my credit VISA master card information but showing error again and again . How can i pay . Can any one guide me . Or any other easiest way to pay.

2 replies

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There was an error processing your request. We were unable to process your payment information. Please double check that all fields have been filled out correctly and try again, or visit support.box.com for further assistance.


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Hi there, 

Welcome to the Box Community! 

This issue should be best addressed by our Billing Support. I have created a ticket for you and kindly check your Inbox for updates. 

Thanks!