Skip to main content
Question

Password resetting

  • May 22, 2025
  • 1 reply
  • 17 views

Forum|alt.badge.img

From yesterday, Box drive from Windows 10 showing pop-up window containing "You are no longer logged in. Box drive will now exit. Please restart the app and login again."

And after this message every time my login password getting mismatched while login again.

And I need to reset password and update password with my connected devices for Box Drive.

Please help me ASAP.

1 reply

Forum|alt.badge.img

Hi Shrinath, 

Welcome to the Box Community, I'm happy to help!

Can you please try manually resetting your Box Drive following this article to resolve this issue?:

If the issue persists, please let us know and we will do our best to help!

Regards,