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Question

Password Reset Not Working

  • May 23, 2025
  • 1 reply
  • 6 views

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Hello,

I'm unable to receive my password reset email. It's not in my spam folder either. 

Please assist.

Thank you,

Tommy

1 reply

Forum|alt.badge.img

Hi Tommy,

Welcome to the Box Community! I'm happy to help.

This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon.

Please check your email for updates. 

Best,