I'm not getting my reset link by email, and it is not in my spam folder. Need reset ASAP.
Question
Password Reset Failed
Hi Laura,
Welcome to the Box Community!
This would be something our Box Support team would like to investigate with you and may require specific account information.
I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details.
Thanks for your patience!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.