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Password Reset Fail

  • May 22, 2025
  • 1 reply
  • 4 views
C
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Hello,

 

one of my collaborators is trying to reset a forgotten password by did not received any emails to do so. For everyone else it's working fine. Any help will be much appreciated urgently!

 

Thanks 

    1 reply

    C
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    Hi Kevin,

    Welcome to the Box Community! I'm happy to help.

    It would be best if this user request using the email in question for us to check on since this would need personal information about the account. 

    Best,

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