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Question

Password reset e-mail does not receive

  • May 27, 2025
  • 1 reply
  • 9 views

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Hi,

One of my accounts encountered that password reset e-mail does not received. The account is [information redacted]. Could you please check regarding this accounts issue?

Please let me know if you have any concerns or questions.

Cheers,

Ayumi

 

1 reply

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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Hi Ayumi, 

Welcome to Box Community and I'm here to assist! 

We have created a new case and a member of our team will contact you through email, please keep an eye out. 

Thanks for posting!