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Hi,


One of my accounts encountered that password reset e-mail does not received. The account is [information redacted]. Could you please check regarding this accounts issue?


Please let me know if you have any concerns or questions.


Cheers,


Ayumi


 

Hi Ayumi, 


Welcome to Box Community and I'm here to assist! 


We have created a new case and a member of our team will contact you through email, please keep an eye out. 


Thanks for posting!


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