Hi,
on the company mail (other account from this) me and my colleague don't get the password reset mail. Can you please get in contact with me?
Thank you. Soeren
Question
password reset but no mail
Hi Soeren,
Welcome to the Box Community, I'm happy to help!
This might require some account specific information, so I've submitted a case to Box Support on your behalf.
You should be receiving an email confirmation shortly.
Please come back and let us know how things go with support!
Regards,
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.