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Hi! A client shared two folders with me, and to access Box is requiring me to update my password, however, I created my account with Google and do not have a password. When I go into the account settings to add a password, I get this error: "There was a problem changing your password" everytime I try and save. Please help, as I need to access these folders, and I have spent hours trying to update my password and have been unsuccessful. 


 


Thanks,Eliza


minformation redacated]

Hi Eliza,


Welcome to Box Community and glad to help!


Let me create a new case and a member of our team will be in touch, please keep an eye out.


Thanks for posting!


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