Skip to main content

Hi, 


I had a box account with an email address as login. This email address doesn't exist anymore and Box.com asks me to change my expired password through sending me a mail to an address that doesn't exist anymore. How can I do to get my files back?
 Thanks!

Hi there, 


Welcome to Box Community and glad to help!


Let me create a new case and a member of our team will be in touch, please keep an eye out.


Thanks for posting!


Reply