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password

  • May 27, 2025
  • 1 reply
  • 83 views
C
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I was invited to an external box, however, to access the box I need to update my password. The problem is I'm registered and signed-in using Google single sign-on, so I dont have a current password.  And this is a time sensitive matter and i only have a few days to respond to the external box invite.

    1 reply

    C
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    Hi Carlos, 

    Welcome to Box Community and glad to assist! 

    You can create a password through password reset, please follow the process below. 

    To reset the password for your Box account, follow this process:

    1. Visit https://app.box.com/reset and enter the email address associated with your Box account.
    2. Check your email, you will receive an email with a link to reset your password.
    • Password reset links sent via email expire 3 hours after they are sent. If you need a new link after your current one has expired, visit https://app.box.com/reset to have another link emailed to you.
      • If you do not receive an email from Box for this password reset, check to see if your Box account is associated with that specific email address or another email address.
      • Also, check your spam folder in your email client for this email.

    Thanks for posting! 

     

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