Hello,
I signed up via Google SSO and when I try to change my password (I currently have no password) to access a file that requires a strong password, I repeatedly get an error message. This occurs on both Safari and Chrome.
I am unable to set up my password. Please help. Thank you.
Welcome to Box Community and glad to help!
We've created a new case and a member of our team will contact you through email, please keep an eye out.
Thanks for posting!
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Same issue -- please can someone help me with this. I've had it before in the past and stopped using the service because of it. A partner uses Box for doc sharing so reluctantly trying to solve the same issue again. Please help me and fix this bug.
Could I please get help with this as well I have the same issue and need to have it fixed as soon as possible
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Same
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Same issue. Box, please post a link to a help guide.
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I had this same issue and manually resetting my password via this link fixed it: https://app.box.com/reset
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I'm having the same issue.
I am having the same problem. Has there been a solution?
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.