Hello,
I signed up via Google SSO and when I try to change my password (I currently have no password) to access a file that requires a strong password, I repeatedly get an error message. This occurs on both Safari and Chrome.
I am unable to set up my password. Please help. Thank you.
Welcome to Box Community and glad to help!
We've created a new case and a member of our team will contact you through email, please keep an eye out.
Thanks for posting!
Same issue -- please can someone help me with this. I've had it before in the past and stopped using the service because of it. A partner uses Box for doc sharing so reluctantly trying to solve the same issue again. Please help me and fix this bug.
Could I please get help with this as well I have the same issue and need to have it fixed as soon as possible
I had this same issue and manually resetting my password via this link fixed it: https://app.box.com/reset
I am having the same problem. I've already tried resetting the password, but it still doesn't work.
I am having the same problem. I've already tried resetting the password, but it still doesn't work.
Solved! I was able to set my password by disabling my Google+ Sign In account in Account Settings > Integrations and then logging in again.
(Translation from Google)
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
