Skip to main content
Question

passward change

  • May 23, 2025
  • 1 reply
  • 22 views

Forum|alt.badge.img

I am trying to change my passward, but every time `There was a problem changing your password." is poped out.

could you help me?

1 reply

Forum|alt.badge.img

Hi Yuta, 

Welcome to Box Community! Let me see what I can do to help!

Are you changing the password in your account settings? If so, can you try to reset your Box password using this link https://account.box.com/login/reset?redirect_url=%2F 

Let me know how it goes!