I have 2 accounts. One with my business account & the other personal. Somehow, the files that were in the business account got moved to the personal. I was able to transfer/copy them back to the business account. However, that means I can no longer invite collaborators there. I can login to my personal account and still access & invite collaborators. However, the files then are not synced to the business account. Looking for a solution so that I can once again have ownership of the folders & files in the business account.
Question
Ownership
Hi Michael,
Welcome to the Box Community! I'm happy to help.
This would be something our Box Support team would like to discuss with you and may require specific account information. I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this.
Best,
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