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Question

Owner of the folder has left company

  • May 27, 2025
  • 2 replies
  • 18 views

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Need to request Owner transfer. 
The Owner of the folder has left the company and no longer has contact with the person who can manually transfer ownership. 

2 replies

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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Hi Melanie, 

Welcome to Box Community and glad to help!

Please note that it's only the folder owner who can initiate the transfer folder ownership. 

Thanks for posting!


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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Hello,

The provided information doesn't seem to address the issue adequately. Is it possible to open a customer service ticket to explore further and find a resolution?

Thank you!