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Question

Owner of the folder has left company

  • May 27, 2025
  • 2 replies
  • 19 views

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Need to request Owner transfer. 
The Owner of the folder has left the company and no longer has contact with the person who can manually transfer ownership. 

2 replies

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Hi Melanie, 

Welcome to Box Community and glad to help!

Please note that it's only the folder owner who can initiate the transfer folder ownership. 

Thanks for posting!


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Hello,

The provided information doesn't seem to address the issue adequately. Is it possible to open a customer service ticket to explore further and find a resolution?

Thank you!