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Question

owner deactivated can not access box folder

  • May 22, 2025
  • 1 reply
  • 14 views
C
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link:IBM | Powered by Box 

https://ibm.ent.box.com/s/xjo04hp6qp8wcrcfjud9g00mpseqfixj

would you help to change the owner to

1.[personal information--redacted]

2.[personal information--redacted]

BOX1_zZ75_TfyXC03QZHaAQTfWA.png

    1 reply

    C
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    Hi Li, 

    Welcome to the Box Community!

    You will need to contact the Box Admin who managed these accounts as they are the only ones that can change the ownership of the content.

    If you and this user belong to the same organization, and managed by the same admin, you may find the contact email of your Primary Admin under your Account Settings > Account tab > Account details (should be at the very bottom of the page).

    Thanks for posting and let us know how else we can help!

    Best,

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