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Owner and Link Access

  • May 22, 2025
  • 1 reply
  • 8 views

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Please help with this error message 

"You cannot move this item because either source or destination item is in another operation."  All shared users are logged out. 
 
2 Users of our firm do not have the access to the "File Request" link to send to clients. 

1 reply

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Hi Amanda,

Welcome to the Box Community!

This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon.
Please check your email for updates. 
 
Best,