I actually have about 70GB out of 106GB storage but it said 132GB used out of 106GB so I cannot upload or update files. This happens after I tidied up my folders. Please help to fix the issues.
Question
Overstorage incorrectly reported
Hi Pham,
Welcome to the Box Community, I'm happy to help!
The issue you encounter seems related to what is described in this article:
I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now see the correct storage size available in your Box.
Feel free to write back in if you have any questions for me!
Best regards,
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