My plan is $20 a month my amex bill shows $60 a month, you are total ripoff merchants, how do I close the account?
Question
Over Charge
Hi Mark,
Welcome to the Box Community, I'm happy to help!
If you wish to discuss your charges with our team, I recommend sending an email to Box billing at billing@box.com so they can look into this.
Should you decide to proceed in closing or cancelling your account, you may follow the steps provided in this article: Canceling Your Box Account
Thanks for reaching out and please let us know how else we can help!
Regards,
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