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Question

out of storage when I am not

  • May 27, 2025
  • 2 replies
  • 6 views

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As many others have seemingly encountered, when I attempt to upload content it says I am out of storage, but when I visit Admin it says I have ~50% quota remaining. When I signed up for this, the developer account gave 50GB of space for lifetime, but currently the developer account only provides 10GB, which I suspect is the source of the issue.

Can someone please help, or advise on how I can submit a support ticket? (another option that has been seemingly removed from developer accounts as well)

2 replies

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  • Author
  • Box Employee
  • 34740 replies
  • May 27, 2025

Hi there, 

Welcome to Box Community and glad to assist! 

Kindly attach a screenshot of your upload error through this thread. 

We'd love to further assist! 


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  • Author
  • Box Employee
  • 34740 replies
  • May 27, 2025

Let me know if the below is not sufficient

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