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Question

Out of Storage space

  • May 23, 2025
  • 1 reply
  • 16 views

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I have not been able to upload anything for the last couple of months, says I am out of space. I am nowhere near 100G. I have read about a script that can fix it. Is there anything that can be done? feel like I am paying for nothing right now!

1 reply

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Hi Derek, 

Welcome to Box Community and I’m here to help!

Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage. 

Going forward, if you find inaccuracies to your storage count as shown, please let us know to help you fix it. 

Hope it helps!