My company is using an Enterprise plan box account, but we're getting a "running out of storage" warning. This account is used by multiple team members, and the owner is our company director. As we are on an Enterprise plan, we believe this may be a mistake. We haven’t reached that limitation yet.
Could you guys help us fix this problem?
Question
Out of storage error on Enterprise plan?
Hi
Welcome to Box Community and we will be assisting you with your bandwidth usage.
In order to discuss it with the folder owner. I suggest to contact support using your Enterprise account.
I appreciate your understading, at this time we couldn’t disclose any additional details concerning the Enterprise account since the account used to post this inquiry does not belong to the Enterprise.
Thanks for posting and we would love to hear back from you!
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