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Hi there, I have some problems with my account. In the last couple of days, I eliminated all documents in my account because I was out of storage. However, the same error is appearing but now I do not have anything saved in it.

Can someone help me?

Thanks,

Mariana

Hi Mariana,

Welcome to Box Community and glad to help!

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

In the future, if you experience incorrect storage, please let us know in this forum.

Thanks for posting!