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Question

Out of storage but no Documents in it

  • May 23, 2025
  • 1 reply
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Hi there, I have some problems with my account. In the last couple of days, I eliminated all documents in my account because I was out of storage. However, the same error is appearing but now I do not have anything saved in it.

Can someone help me?

Thanks,

Mariana

    1 reply

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    Hi Mariana,

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Thanks for posting! 

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