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Question

Out Of Storage

  • May 23, 2025
  • 3 replies
  • 18 views
C
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Hi, why does my account say Im out of space when my folder and my trash are empty?

Thanks in advance,

    3 replies

    C
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    Hi there,

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Thanks for posting! 

    C
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    Hi there,

    Got the same issue, i'm out of storage, but my folder and my trash are empty,

    Could you please help me ?

    Thanks

     

     

    C
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    Hi there,

    I have the same problem, Out of storage but my files are not more than the limit storage.

    please help me. 

    Thank you.

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