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Question

Our Admin left the firm....can you transfer to me

  • May 22, 2025
  • 1 reply
  • 5 views

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I am now responsible for our BOX account, however the only account with admin rights has left and current users rights are set to editor.

We can't get this account back as we don't know the password.

Can you assist in transferring the ADMIN role to my account ? 

1 reply

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Hi there,

Welcome to the Box Community! 

I'm sorry for the confusion. I'd like you to check this article from our Box Product Support page about transferring admin privileges.

https://support.box.com/hc/en-us/articles/360044194953-Transferring-Admin-Privileges-to-Another-User

Best,