I had files under a personal account and an account under my previous organization. Nobody else from the organization was on the files (they were simply under my name - not shared with other teammates). These accounts were co-owners, so my personal account was the only one shared on the files. When I left my previous organization, the organization disabled my account and it deleted the files for my personal account, as well. The organization wanted to help me recover the files, but did not have access to them because they were not shared with another organization member (since they were my personal research files). Are these files gone forever? When an account is deactivated by an organization are all of the files lost? Is there a way to pay to recover them? Can someone help me find out if they are anywhere at all in the Box system? They're incredibly valuable to me and I would do anything to recover them. At the very least, I would appreciate knowing someone was willing to help me try and look for them and see if there are any possible options or if even Box doesn't store files that are just in a personal account.