Hello,
We are 3 music producers who started a Business account at yours. We selected the one with unlimited storage space but on the payment page it said 1TB.
All 3 of us is now connected with Box and I can't find anywhere where it says if we got unlimited or 1TB.
Rb
Hello, 29019115342867
The Box Business account typically offers unlimited storage. If you’re seeing a discrepancy on the payment page, it’s possible that there was an error or a misunderstanding during the sign-up process. To clarify your account’s storage limit, I recommend the following steps:
Check Account Settings: Log into your Box account, click on your profile icon, and select ‘Account Settings’. Look for the storage information to see if it specifies your limit.
Review Plan Details: Visit the Box pricing page or the terms of service for the Business plan to review the details of what is included, especially regarding storage limits:
It’s important to get a clear understanding of your account’s capabilities to ensure it meets your needs as music producers.
I hope my suggestion is helpful for you. If you want more details please tell me.
Best Regard,
dollar tree compass
Hi Rb,
Welcome to Box Community and glad to assist!
To address your query, please contact our Billing team by emailing billing@box.com or create a new case.
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