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Question

Opt Out of Emails

  • May 27, 2025
  • 2 replies
  • 9 views

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I was forced to join Box to receive files from a government agency.  During the sign-up process, it indicated that I was consenting to my email address being shared and receiving promotional and other offers from Box.  It indicated that I could opt-out, but after 20 minutes of searching, it I can't find how to do that.  Could anyone please direct me?  Thank you.

2 replies

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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Hi Thomas, 

Welcome to Box Community and glad to help! 

I went ahead and submitted a ticket on your behalf to privacy@box.com regarding your unsubscribe request. Kindly check your email for details and updates.

Thanks for posting! 


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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

I would also like to opt out of any marketing communications, as the system said I could do when it made me check the box accepting them in order to use the system (I am required at work to use it, yet I do not want any more marketing from anyone). I can't find anywhere where to opt out in the whole interface. Thank you for your help.