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Operation Encompass

  • May 23, 2025
  • 1 reply
  • 4 views
C
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Hi,

I am trying to find out how to speak to someone about Operation Encompass, as I need to discuss an alert I have receievd.

Is there an email address or phone number ?

 

    1 reply

    C
    Forum|alt.badge.img

    Hi Mia,

    Welcome to the Box Community! I’m happy to help.

    Phone support is only available for business accounts and higher and can be requested here https://support.box.com/hc/en-us/requests/new. 

    https://support.box.com/hc/en-us/articles/360043696074-Phone-Support-at-Box

    It would be best if you can provide details about the alert and I believe that you are pertaining to shared folders bearing the same name.

    Are you not able to pull up these folders that was shared to you?

    Best,

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