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I have one Word file in BOX (on my MAC Air) that is only opening on the desktop, rather than opening automatically online (so that multiple people can edit at the same time). Other Word files are opening as they normally have, online. Is there a setting for this one file that will allow it to be opened online?

Hi Pat,


Welcome to Box Community!


I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email.


Thanks for posting! 


Best,
Ann


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