Question
Opening files with office 365 doesn't work
When I am going to open docs or excel via office out of my box cloud, it doesn't work. Then it opens a page with the message that the page cannot be found. How can I fix that?
Hi there,
Welcome to Box Community and glad to help!
Can you try the steps below and see if that would help fix the issue,
- Please ensure your web browser is the latest version of Chrome, Firefox, Safari, or Edge
- Try clearing your browser's cache. If this does not resolve your issue, please proceed to the next step.
- Verify that you are using one of our recommended operating systems.
- Restart your machine.
If the issue persist, please take a screenshot of your error and attach it here.
Thanks for posting!
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