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Question

Opening files with office 365 doesn't work

  • May 23, 2025
  • 1 reply
  • 15 views

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When I am going to open docs or excel via office out of my box cloud, it doesn't work. Then it opens a page with the message that the page cannot be found. How can I fix that?

1 reply

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Hi there, 

Welcome to Box Community and glad to help! 

Can you try the steps below and see if that would help fix the issue, 

If the issue persist, please take a screenshot of your error and attach it here. 

Thanks for posting!