Dear all,
I have the ability to open any sort of files (pptx, doc, excel) with the online solution - the option to open the file on the desktop is unavailable.
Could someone kindly assist,
Cheers
Louis
Question
Opening Files
Hi Louis,
Welcome to the Box Community!
To be able to edit your Box files using your desktop applications, you would need to install
Can you confirm if Box Tools is installed but running? Here's an article on how to check on these:
If you need further assistance, you may reach out to our support team by clicking on the “Contact Support” link just above this page.
Best,
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