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Question

Opening excel after upgrade

  • May 22, 2025
  • 1 reply
  • 14 views
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Hi there,

I recently upgraded my Box account to enterprise.

Before I was able to open excel files with excel online, but since I upgraded it is asking me for a windows 365 license. I checked but didn't find any setting to allow opening excel files the way I was opening them before.

Any hint?

Thanks!

    1 reply

    C
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    Hi there, 

    Welcome to the Box Community!

    Box Office Online integration requires that if you are an enterprise Box user, you must have a business Office 365 account to use this integration. 

    You can add your Office 365 Tenant ID in the Apps tab of Enterprise Settings which will allow your users to use the Box for Office Online integration without needing to enter their Office 365 credentials.

    For more information about this integration, please take a look at this article: https://support.box.com/hc/en-us/articles/360044196433-Box-for-Office-Integrations 

    Thanks for your participation in the forum and let us know how else we can help!

    Best,

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