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Question

Opening CAD files

  • May 22, 2025
  • 1 reply
  • 15 views

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When I click on a CAD file to view in E-drawings Viewer in Box Drive (desktop), the file sometimes opens. Mostly though, the E-drawings viewer opens but not the actual drawing. I have to copy the address, click 'Open' in E-drawings, paste the file address, then select the actual file. This is a bit tedious, and I would appreciate being able to find a solution.

1 reply

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Hi there, 

Welcome to the Box Community!

This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates. 

Thanks!