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Question

Open Support Case

  • May 23, 2025
  • 0 replies
  • 14 views

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Ever time I power on my PC, I get a message saying Box failed to update. In the pathway, the last message says:

"Your logs have been sent successfully.

If you do not have an open support case with Box, please create one here so someone can follow up with you. A support case is required to investigate this issue."

I clicked here and was taken to the Support site. I still have access to my Box folders in File Explorer, so this isn't urgent. Still, I'd like to try to have this resolved so going forward I don't have this notice pop up.

Thank you.