Open support case

Hi Doug, 

Welcome to Box Community and I'm here to help! 

To help with your Box Drive issue, I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye to your email. 

Thanks for posting! 

Box says your account regenerated previously-deleted folders. Those foulders were deleted by another admin for good reason. This all took place inside the folder of a single client (as far as we know).

I just received a similar message (because Box Drive on my laptop would not update to the newest version), and I'm wondering how to open a support case.

Hi! i also received a similar message. How does one open a support case?