I received this message earlier today. What should I do?
Question
Open support case
Hi Doug,
Welcome to Box Community and I'm here to help!
To help with your Box Drive issue, I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye to your email.
Thanks for posting!
Box says your account regenerated previously-deleted folders. Those foulders were deleted by another admin for good reason. This all took place inside the folder of a single client (as far as we know).
I just received a similar message (because Box Drive on my laptop would not update to the newest version), and I'm wondering how to open a support case.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.