Open shared links

Hi Celine,

If you're unable to open a shared link from a client, then you likely have to request the client to change the permissions to be an open link instead of a closed link. Check out this article for more information, but the security settings for that shared link have to be adjusted by your collaborator, not from your side.

• https://support.box.com/hc/en-us/articles/360043697554-Configuring-Individual-Shared-Link-Settings
• https://support.box.com/hc/en-us/sections/360007552473-Using-Shared-Links