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Question

Open in excel Greyed out

  • May 23, 2025
  • 1 reply
  • 8 views

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Hi! 

After installing box edit the option is greyed out. I have:

  • Cleared cookies.
  • Restarted computer.
  • Disabled add-ins in Excel.
  • Reinstalled Box Edit.

None of these have resolved the issue.

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 23, 2025

Hi Megan, 

Welcome to Box Community and glad to assist!

I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

Thanks for posting!