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Question

Open a support ticket - not able to add user because "Email already used in a Box account but not associated with an enterprise."

  • May 23, 2025
  • 1 reply
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I am not able to add a user because "Email already used in a Box account but not associated with an enterprise."  

1 reply

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I cannot add the following emails to my user group.

tphan@mlarchitecture.com and atan@mlarchitecture.com

can you free these up so i can add them please.