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Oops! We can't seem to find the page you're looking for.

  • May 23, 2025
  • 2 replies
  • 9 views

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Hello team,

I am not able to see the shared folder / files.

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2 replies

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My administrator shared the folders / files and i was not able to see those. When i logged first was appearing and after i re login all are gone.

 

 


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Hi Venkata, 

Welcome to Box Community! Let me see what I can do to help!

It would be best to reach out to your Box admin or the folder owner and request to be removed as a collaborator and resend the collaboration invite email. In most cases, this resolves the problem of shared folders not appearing on the account.

Let me know how it goes!